The Westin Resort & Spa, Cancun rests peacefully at a quiet end of Cancun's Hotel Zone. Enjoy the serenity of private white-sand beaches with breathtaking views of the Caribbean Sea and Nichupte Lagoon, plus easy access to Cancun's excitement.
Each of our 379 bright and airy guest rooms feature inviting contemporary decor, the signature Heavenly Bed®, and stunning Caribbean Sea or lagoon views. For an upgrade, consider our Royal Beach Club, with its exclusive services and private pool.
Lounge endlessly at our glorious private beaches and four outdoor pools. Pamper yourself at the luxurious Heavenly Spa. Or pick up the pace with countless water sports, plus tennis, golf, a top-notch gym, and fascinating local tours and day trips.
Check in: 3:00 PM
Check out: 12:00 PM
Bookings cancelled after 6pm (local Cancun time) the day before your scheduled arrival will incur a cancellation fee equal to one night's room rate plus applicable taxes. There is no penalty for bookings cancelled before 6pm the day before arrival.
Dogs weighing 40 pounds or less are welcome at The Westin Resort & Spa, Cancun. Owners must sign a liability waiver at check-in, which covers cleaning fees, noise disturbance, and other similar matters. Dogs must be leashed at all times, and are not permitted in the resort restaurants, bars, swimming pool and beach areas, spa, gym, and tennis courts. We reserve the right to restrict pet access to other areas not listed here.
Address: Boulevard Kukulcan KM 20,
Situated on the long, narrow strip of land of Cancun's Hotel Zone, The Westin Resort & Spa, Cancun is flanked on one side by the Caribbean Sea and on the other by the enormous Nichupte Lagoon—so each of our 379 guest rooms and suites promise exquisite views of brilliant turquoise waters. Many also feature private balconies or terraces for enjoying the scenery in the open air.
The interiors are just as appealing: inviting, airy spaces that blend contemporary design and comforts with Mexico's traditional bright hues and rich textures. Every room features Westin's signature Heavenly Bed® for a blissful night's sleep, and the Heavenly Bed® to refresh and renew, plus every modern service and convenience. For an upgrade, consider accommodations in our Royal Beach Club, which features exclusive services and its own private pool.
From the moment you enter our Deluxe rooms, you'll be transfixed by the panoramic views of either the sparkling Nichupte Lagoon or the turquoise Caribbean Sea. Tear yourself away from the windows to appreciate the other pleasures: contemporary design with Mexican-style accents, a separate sitting area, amenities such as satellite TV and High Speed Internet Access, plus the indulgent Westin Heavenly Bath® and your choice of one king or two double Heavenly Beds®. (455 square feet)
Bring the outside in with a Balcony room, where you can enjoy refreshing sea breezes on a private balcony or terrace facing the Nichupte Lagoon or Caribbean Sea. Tempting you back inside are all the other perks of our Deluxe rooms: Sleek contemporary design with Mexican-style accents, the indulgent pleasures of the Heavenly Bed®—your choice of one king or two doubles—and Heavenly Bath®, plus a sitting area with satellite TV, High Speed Internet Access, and more. (455 square feet)
For an extra level of services and amenities, book a room at our Royal Beach Club. This exclusive complex within the resort features its own separate check-in service, dedicated concierge team, and private pool. Guests are treated daily to an American-style buffet breakfast and evening cocktails with hors d'oeuvres. The airy rooms each boast a private terrace with views of the sea or lagoon, Heavenly Bed® and Heavenly Bath®, and a host of other treats. (523 square feet)
Spread out in style in our open and airy Junior suites. These oversized studios are split into separate large sleeping and living areas, with sunshine and fresh air flowing freely throughout the entire space. Many have a balcony or terrace, and they all feature the standard perks of all our guest rooms, including the sumptuous Heavenly Bed®, Heavenly Bath®, and High Speed Internet Access—plus upgrades like a flat-screen LCD TV and clock radio with CD. (532 square feet)
For a residential feel and stunning sunsets over the lagoon, try our elegant Parlor suites. These stylishly contemporary and spacious accommodations offer a full-sized living room with dining area, plus a separate bedroom complete with Heavenly Bed® and adjoining Heavenly Bath®. All our standard features and services are on hand, such as High Speed Internet Access, while special touches include a CD clock radio and sleek flat-screen LCD TV. (1,246 square feet)
Upgrade to a Master suite for the ultimate luxury: an in-room Jacuzzi. You might only leave it for the endless vistas of the Caribbean Sea from your private balcony. The rest of this suite is equally indulgent: an oversized living room boasts a flat-screen LCD TV and separate dining area, while the bedroom treats you to Westin's sumptuous Heavenly Bed®, adjoining Heavenly Bath®, and a CD clock radio. High Speed Internet Access and other perks are available throughout. (1,956 square feet)
Does your perfect resort experience include roomy accommodations and VIP treatment? Then you'll love the Ambassador suites at our Royal Beach Club. These beautiful spaces feature a large living room with LCD satellite TV and oversized, sea-view balcony, plus a separate bedroom with Heavenly Bed® and adjoining Heavenly Bath®. Best of all are the exclusive perks of the Royal Beach Club: a private pool, concierge, and check-in service, plus daily breakfast and cocktails. (1,596 square feet)
Royal Beach Club Presidential Suite
The resort's top accommodations, our Presidential suites bring all the privileges of the Royal Beach Club location—from the private pool, concierge, and check-in service to the daily breakfast and cocktails—plus special in-room touches, including kitchen and walk-in closet. Luxuriate in your in-room Jacuzzi, on the extra-large sea-view balcony, or in front of the LCD satellite TV. And of course, savor the pleasures of the Heavenly Bed® and Heavenly Bath®. (2,660 square feet)
Every dining establishment at The Westin Resort & Spa, Cancun has one thing in common: spectacular views of the Caribbean Sea. Whether you're enjoying elegant fine dining indoors or grabbing a quick lunch on a poolside terrace, your meal will be enhanced by the glittering expanse of turquoise water.
Of course, it's certainly not just about the views. Our restaurants and bars offer fresh, flavorful food and drinks that showcase the best local products—from exotic tropical fruits to delicious fish and seafood to the finest Mexican tequilas.
Creative chefs tantalize guests with dishes inspired by traditional Mexican cuisine and a host of international influences, while bar and lounge menus feature original cocktails and old favorites. You'll find the same high quality in our 24-hour room service menu, plus warm and friendly service—wherever you choose to eat or drink.
Sea & Stones
Sea & Stones offers a truly unique experience: meals custom-cooked on hot stones, then enjoyed under a traditional palapa (straw hut) on the beach with delicious sangria or other local cocktails, plus stunning views of the Caribbean and Cancun.
Looking for somewhere to just hang out and relax? The Place is your place. Gather with friends and unwind with a beer, one of our signature martinis, or a choice from our huge tequila list—plus gourmet appetizers and ocean views.
Hours: 10:00 AM - 6:00 PM
Atmosphere: Beach Bar
Setting: Pool Bar
In an elegant yet cozy setting warmed with decorative accents of wood, Arrecifes serves modern contemporary cuisine with an exotic flair. The inspired menu features grilled specialties, plenty of seafood, and a wide selection of international and domestic wines.
The resort's best place to enjoy a romantic dinner for two, Arrecifes has it all: an excellent fine-dining menu, extensive wine list, cozy ambience, and beautiful ocean views.
Dress Code: Business Casual
Hours: 6:00 PM - 12:00 AM, Closed Tuesdays
Setting: Ocean View
Making the most of the local bounty, such as tropical fruits and fresh seafood, El Palmar offers extensive choices for breakfast, lunch, and dinner. Bring the whole family and enjoy a casual meal by the main pool overlooking the Caribbean.
Three meals a day are on offer at the poolside El Palmar. Breakfast features numerous buffet and à la carte options, including pastries, seasonal tropical fruits, and made-to-order omelets, to name just a few. At lunch and dinner, choose from a lengthy menu of ceviche and other seafood specialties, as well as local and international favorites: sandwiches, salads, pizzas, Mexican dishes, and much more. With plenty of choice and lovely resort and sea views, there's something for everyone to enjoy at this casually comfortable, family-friendly restaurant.
Hours: 6:30 AM - 11:30 PM
Setting: Ocean View
Sea breezes and refreshing drinks: what better recipe for relaxation? Find it at Brisa/Breeze, located by the main pool and offering cocktails, other beverages, and light snacks with a tranquil ocean backdrop.
Just steps from the main pool, Sunset Bar is the perfect place to break for an alfresco lunch, with salads, sandwiches, burgers, and grilled items, plus ice cream, cocktails, and more. The terrace offers extraordinary views of the Caribbean Sea.
Cuisine: Light Fare
Dress Code: Casual
Hours: 12:00 PM - 5:00 PM
Atmosphere: Ocean View
Find the perfect balance between relaxation and invigorating activity with a stay at The Westin Resort & Spa, Cancun. Our tranquil setting at the far end of Cancun's Hotel Zone is removed from the area's bustle yet close enough to enjoy it whenever the mood strikes.
For relaxation, you can't beat lounging at our private Caribbean beaches or beautiful outdoor pools—especially when combined with a massage at the Heavenly Spa by Westin™ or visit to our traditional Mayan Temazcal steam bath. More energetic options on-site include water sports, tennis, and our WestinWORKOUT® Gym. Or venture beyond the resort for championship golf, ancient Mayan treasures, and unbelievable natural wonders. And of course, Cancun's world-renowned dining, shopping, and nightlife are just around the corner.
Three splendid 18-hole golf courses are easily accessible from the resort grounds. All are world-class facilities, with lessons, pro shops, driving ranges, and exhilarating par 72 courses to test your skills in Cancun's gorgeous tropical setting.
The resort is a water-lover's playground: Discover private white-sand beaches and every water sport under the tropical sun, from parasailing to water-skiing to snorkeling or diving in the stunning Palancar Reef, the second largest in the world.
Boasting soft sandy beaches along the shores of both the Caribbean Sea and the Nichupte Lagoon, The Westin Resort & Spa, Cancun is a tropical beach paradise. You could happily spend days lounging by the crystalline turquoise waters, basking in the sun, sipping refreshing drinks, and getting up only to dip your toes in the lapping waves.
For the more energetic, however, we have countless options, such as para-sailing, water-skiing, and more. The resort is situated just steps from the Palancar Reef, the world's second largest, which offers unsurpassed snorkeling and scuba diving. Additional world-class dive sites and snorkeling are found in the nearby islands of Cozumel and Isla Mujeres and several other local destinations, all easily accessible with day tours. Resort staff are happy to help you book tours, rent equipment, or figure out other ways to take advantage of our wonderful beach setting.
Whether you're a swimmer, a splasher, or a sunbather, you'll love the four outdoor pools at The Westin Resort & Spa, Cancun. For the most elite experience, book a room in our Royal Beach Club Tower and you'll get exclusive access to its own private pool.
As for the main resort facilities, two pools facing the glimmering Caribbean Sea and two more toward the spectacular Nichupte Lagoon offer plenty of opportunity to cool off during Cancun's sunny days. Soak up some rays from the many comfortable poolside deck chairs while you admire the views, or for the ultimate relaxation, sink into one of the nine refreshing outdoor whirlpools. The three whirlpools located by our Caribbean-facing main pool are kid-friendly.
In the mood for a refreshment? The main pool features a fun swim-up bar, so you can revive with a cocktail or soft drink without ever leaving the water.
Heavenly Spa by Westin™
White sand beaches, the lull of the ocean, clear blue skies, and temperate sunlight—these are Cancun's most fundamental pleasures. At The Westin Resort & Spa, Cancun, we've incorporated these elements into the serene atmosphere of our Heavenly Spa by Westin™. As Latin America's first member of the prestigious Starwood Spa Collection, our mission is to use all five senses to soothe the mind and body while uplifting the spirit.
Our four terrace cabanas and five beachside palapas (straw huts) let you pair your favorite spa experience with soothing sea breezes and spectacular views of turquoise waters. Also on the beach is our authentic Temazcal hut, offering the cleansing experience of an ancient Mayan steam bath.
Indoors, the spa's beautiful facilities are permeated with the calming aroma of white tea, our signature scent. Enjoy a facial, Vichy shower, or other treatment of your choice in our six luxurious treatment alcoves. Or unwind on your own in the sauna and steam rooms or our relaxation lounges complete with Jacuzzis. In-room massages are also available for those times when you just want to cocoon.
Upon arrival, you'll be offered our signature treat of chocolate infused with white tea, a tasty and energizing snack packed with antiviral and cancer-fighting antioxidants. Then take your pick of a tremendous array of soothing services, from revitalizing facials to therapeutic body wraps to massage for any need, and much more. We're always exploring new ways to create complementary spa experiences, so speak to the staff about our latest packages and multi-treatment offerings.
Reservations: We encourage guests to schedule appointments in advance to ensure a preferred treatment or therapist is available. Same-day bookings and walk-in appointments are always welcome, based upon availability. All reservations must be secured with a major credit card and telephone number.
Take time: Give yourself plenty of time so you can enjoy the steam, sauna or whirlpool prior to your services. This relaxes and warms the muscles, which will aid in the therapeutic benefits of all our treatments and services. We suggest arriving 30-60 minutes prior to your first service. Respect yourself and others by turning off communication devices prior to entering the spa, locker rooms, fitness and treatment areas.
Special Facilities : Six indoor treatment rooms, in addition to our outdoor massage huts, Jacuzzi, traditional Mexican Temazcal sauna, and steam bath heated with volcanic rocks, plus a fully equipped fitness center.
Your visit to The Westin Resort & Spa, Cancun may be mainly about lounging at the beach or indulging at the spa. But if you're looking to balance out that relaxation with some stimulating exercise, our WestinWORKOUT® Gym is the place to be.
Get your heart pounding on our various Life Fitness cardio machines, offering integrated TV screens to help keep you entertained and motivated while you sweat it out. Work your muscles with our full selection of free weights, Life Fitness strength training machines, and other accessories, such as medicine and stability balls, steppers, and more.
Need some help using equipment or putting together a routine? Our fitness staff are on hand from 7am to 3pm daily to assist you. For more personalized attention, book a personal training session for $50 USD an hour, the perfect way to fine-tune your regime. We also offer spinning and yoga classes. Make your reservations at the spa reception.
Running Maps by Runner's World
Designed and certified by Runner's World magazine, Runner's World Maps are available to our guests and feature 3-mile and 5-mile jogging/walking routes from our hotel as well as local running tips.
Outdoor Lighted Tennis Courts
Fine-tune your serves and volleys in the brilliant Cancun sunshine or under the stars, with our two outdoor lighted tennis courts. Rent a racket or bring your own to these facilities, open seven days a week.
Enjoy a game of tennis morning, noon, or night at our two outdoor lighted tennis courts, open Monday to Saturday, 7am to 10pm, and on Sunday from 7am to 8pm. Open to all resort guests, courts are free during daylight hours and subject to a lighting fee after dark. Equipment is also available for rent.
Westin Kids Club®
We celebrate kids at The Westin Resort & Spa, Cancun, with our fun-filled Westin Kids Club® program. Open all year round, the Kids Club Discovery Room is an indoor and outdoor playground for 4-to-12-year-olds. Caring, professional staff supervise a range of exciting activities to entertain kids and keep them happily occupied, so parents can relax and enjoy the resort's many amenities free of worries.
The schedule of events varies daily, depending on the number and ages of children and their interests. Activities are often inspired by the local culture, such as piñata games, Spanish lessons, and Mexican-style arts and crafts or dancing. Indoor facilities offer everything a curious kid could want, from movies and books to LEGO® games and other toys. The outside playground is a true tropical jungle environment for kids to explore..
Our Kids Club is open daily from 9am to 5pm, all year round, for children aged 4 to 12 years. .
The resort also offers private babysitting service, for a fee.
Indoor Discovery Room
Private Babysitting Services
Bring your dog to Cancun! We are happy to welcome pets of 40 pounds or less, and we'll greet them at check-in with a special welcome kit full of goodies designed to make their stay as pleasurable as yours.
Your pet will sleep as blissfully as you do on a Westin Heavenly Dog Bed furnished in your room and enjoy meals from a special food dish we'll provide.
Please note that pet owners must sign a liability waiver at check-in, which covers cleaning fees, noise disturbance, and other similar matters. Dogs must be leashed at all times, and are not permitted in the resort restaurants, bars, swimming pool and beach areas, spa, gym, and tennis courts. We reserve the right to restrict pet access to other areas not listed here.
Visitors to The Westin Resort & Spa, Cancun will discover a region rich in both cultural and natural attractions. Our on-site tour-booking desk is located in the lobby, ready to arrange tours or offer suggestions for sights and areas to explore—the following is just a sampling.
Topping the list are undoubtedly the ruins and temples of the ancient Mayans, including the cliff-top ancient port city of Tulum and the mysterious Mayan capital of Chichén Itzá with its incredible pyramid. These archaeological sites and others are all accessible by car or with an organized tour.
To get in touch with the region's natural wonders, try horseback riding on the beach or through the surrounding jungles. Countless group tours are available to take you further afield for a visit to jaw-dropping dive and snorkeling sites, lush ecological parks, aquariums, caves, and natural jungle landscapes.
If retail appeals more than nature, several high-end shopping complexes can be found throughout the Hotel Zone, perfect for an afternoon of window browsing or a week-long shopping bonanza.
Services & Amenities
At The Westin Resort & Spa, Cancun, you can enjoy the non-stop excitement of Cancun's activities and nightlife, or just relax and recharge at the resort's tranquil environment. Either way, you'll find top-notch facilities and every service and amenity to make your visit exactly what you need.
Westin Kids Club®
On-Site Hotel Parking
Handicap Accessible Rooms Available
Wake-up Service Available
On-Site Car Rental Desk
Safe Deposit Boxes
24-Hour Front Desk
Wireless High Speed Internet Access
Recreation & Entertainment
Running Maps by Runner's World
Member of Starwood Spa Collection
Heavenly Spa by Westin™
Outdoor Lighted Tennis Courts
Essential Care for Hands and Feet
Heavenly Spa by Westin Packages
Beaches and Water Sports
Meetings & Weddings
A tranquil retreat tucked between the turquoise Caribbean Sea and Nichupte Lagoon on Mexico's Punta Nizuc, The Westin Resort & Spa, Cancun enchants visitors with its powdery soft beaches, high-end amenities, and rich cultural setting. If that sounds like the perfect stage for your wedding dreams, let our experts create an extraordinary event for your special day.
Exchange vows in tropical gardens or directly on the beach. Enjoy a grand celebration in an elegant ballroom. Host an intimate rehearsal dinner on the lagoon's peaceful shores. Our versatile dining rooms and terraces can accommodate celebrations from two to two hundred. And our staff will ensure that that every sight, sound, and flavor is carefully executed to reflect your individuality.
The resort offers a variety of indoor and outdoor venues for every moment of your wedding celebration.
Ceremony Areas For a truly special place to say “I do," we offer lush gardens facing the sea, the stunning beaches of the Caribbean or lagoon, and several beautiful terraces.
Reception Areas Inside or out, our reception settings will inspire lifelong memories.
The Pintores Ballroom Set apart form the main resort facilities, this elegant space is perfect for a grand event. Capacity: up to 800 with dancing, 1,000 seated.
Lagoon Beach Surrounded by tropical foliage and with spectacular sunsets over the Nichupte Lagoon, this beach is just right for a private ceremony under the stars.
Caribbean Beach A white-sand beach, turquoise waters, and an incredible view of the Bay of Cancun makes this the classic beach wedding site.
Outdoor Terraces Our various outdoor terraces offer lovely views and a gracious setting for a unique event. Capacity: up to 450 with dancing, 700 seated
Event Catering And Cuisines
Our distinguished chef and catering team will compose and perform a symphony of scents and tastes to delight you and all your guests. Blending aromatic spices, herbs, and the freshest ingredients, they'll personalize the menu to your style and needs and serve it with exquisite presentation.
Your personal Westin Weddings specialist is dedicated to ensuring that your celebration is a distinct reflection of your personality, with every detail perfectly in order. So you can relax, and revel in the joy of your celebration and your new beginning.
Traditional Mexican names identify our 11 meeting spaces, whose design reflects our country's cultural riches. These flexible rooms can be configured many ways to accommodate any group, from a large convention to an intimate social gathering.
Inspired by Mexico's rich visual history, our architect designed the event spaces at The Westin Resort & Spa, Cancun as more than just meeting rooms: he created glorious environments that welcome guests and create memorable settings for all kinds of events. An entrance foyer with spectacular views of the outside surroundings leads guests into a convenient convention area in the resort's main building, where all 11 rooms are located.
To ensure privacy, every room is carpeted and protected by triple-thick cedar-wood doors. The grand, 9,688-square-foot Salon Pintores is a wide-open setting suitable for the largest events with hundreds of attendees. For more intimate gatherings, it can be divided into two, three, or four smaller rooms: Sisqueiros, Rivera, and Orozco I and II. Adjoining this space are four separate meeting rooms—O'Gorman, Anguiano, Cuevas, and Tamayo—perfect for breakout sessions or small receptions. Nearby, three formal boardrooms complete the options: Hidalgo, Juarez, and Morelos.
Our warm and intimate spaces create a sense of harmony and bring smiles to the faces of every guest.
Our Cancun setting sets the stage for events or meetings full of local color. And our top-notch resources and dedicated staff ensure a memorable experience for all.
If you're planning a critical business meeting, you need to depend on state-of-the-art technology and reliable connectivity. We provide high-speed wireless Internet service throughout the entire resort, so your attendees can stay connected anywhere. The resort's on-site business center has workstations and a variety of other office and administrative services to support business-oriented visitors.
Whether for business or pleasure, events have other technical needs, such as lighting, sound, and video. Our in-house A/V production group offers all the necessary equipment, from microphones and projectors to spotlights and video cameras.
Interested in inspiring your group with a fun themed party? Picture them at a colorful Mexican fiesta, an exciting luau complete with canoes, or a traditional Mayan celebration. We'll make it happen, with creative and attentive staff to organize every detail. And count on our team of master chefs to serve up superb Mexican, Italian, and other world cuisines, including delicious seafood specialties highlighting the freshest local catches.
We're eager to help with anything else that will make your event a success: planning, group registration, off-site trips, corporate gifts, floral design, and much more.
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